Chocolate Fountain Questions & Answers

1. What Kind of Chocolate Can Be Used in the Fountain?

2. What is the Maximum Number of Guests that the Chocolate Fountain will Serve?
3. What Dessert Item isn’t Recommended to Use with the Fountain?

4. Do You Provide the Accompaniments?
5. I’m Having a Garden Event. Can the Chocolate Fountain be Used Outside?

6. How Long Can I Have The Chocolate Fountain At My Event?

7. Who is Responsible for Set-Up, Tear-Down and Clean Up of The Chocolate Fountain?
8. What are the Table and Electrical Requirements?
9. Who Decorates the Area Around The Chocolate Fountain?
10. What’s Required to Reserve The Chocolate Fountain?

Answers

1. What Kind of Chocolate Can Be Used in the Fountain?

We recommend a type of chocolate called “couverture” (a French word for ‘coating’), which is a higher quality chocolate that contains 32-39% cocoa butter. In addition to creating a better ‘flow’, it assures a better taste and a silkier appearance.

2. What is the Maximum Number of Guests that the Chocolate Fountain will Serve?

The Chocolate Fountain will serve an unlimited number of guests as long as additional chocolate is added. Our package includes 25# of premium Guittard Chocolate, which is adequate for appetizers or dessert for up to 400 guests. Additional chocolate can be purchased, but is rarely needed. Of course, we will always have an adequate supply on hand if needed.

3. What Dessert Item isn’t Recommended to Use with the Fountain?

Anything that will break apart easily or is crumbly--especially pound cake--which tends to compromise the smooth, flowing nature of the chocolate. "Chocolate Fountain Heaven" recommends a more heavenly, healthful, choice--low fat or no fat Angel Food Cake. It has a more substantial texture than the regular Angel Food Cake.

4. Do You Provide the Accompaniments?

Dipping Items are usually provided by you or your banquet facility. Should you decide not to provide them, I will be happy to quote you a per person fee based on the dipping items that you have chosen.

5. I’m Having a Garden Event. Can the Chocolate Fountain be Used Outside?

We do not recommend using the chocolate fountain outdoors. The Chocolate Fountain has such a sweet, inviting aroma that all God's 'Heavenly' creatures are tempted to partake! In addition, the chocolate must be kept at a certain temperature, and fluctuating outdoor conditions will greatly affect the chocolate's integrity.

6. How Long Can I Have The Chocolate Fountain At My Event?

Most people are using The Chocolate Fountain during the appetizer portion of their event. Our package includes 2.5 hours of fountain enjoyment, and this is usually plenty of time for your guests to enjoy this unique experience! Should you decide to use the Fountain for both appetizers and dessert, additional time may be purchased.

7. Who is Responsible for Set-Up, Tear-Down and Clean Up of The Chocolate Fountain?

We are! We arrive about an hour before the designated starting time, ensuring that your guests will smell the sweet aroma of the chocolate as they enter the room. A professionally dressed attendant will be there at all times to show your guests how to enjoy the fountain as well as to keep the fountain pristine at all times. Presentation is of utmost important to us. Our attendants are more than happy to replenish the accompaniments and to keep the appearance of the table at its finest.

8. What are the Table and Electrical Requirements?

The Chocolate Fountain requires a 120 volt grounded electrical outlet within 10 feet of the location of the Fountain. In addition, a sturdy table is mandatory. If it’s not level, the chocolate will not flow properly. Please re-confirm these requirements with your banquet manager before the event so that there is no delay in the set-up of the fountain. In addition, the banquet facility should provide a table skirt.

9. Who Decorates the Area Around The Chocolate Fountain?

We do! Whether it's a wedding reception, baby shower, graduation party, birthday bash, or Halloween party, Chocolate Fountain Heaven incorporates theme-based fabrics to decorate the base of the chocolate fountain. For weddings, we use beautiful designer fabrics that will match your color scheme. Our chocolate fountains look absolutely fabulous!

10. What’s Required to Reserve The Chocolate Fountain?

A $200 non-refundable deposit is required to reserve your date. This can by done via Pay Pal on the "Chocolate Fountain Heaven" website, or sent by US mail to Chocolate Fountain Heaven, 117 Middleground Place, Cranberry, PA 16066. Within 3 days of receiving the deposit, you will be sent 2 contracts. Sign them, keep one for your records, and mail the other to the above-mentioned address. The balance is due 2 weeks before your event.